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Neobank Toolkit

Many banking apps are built on a separate system that pulls its data from the bank's core in nightly file transfers. The result is a balance that sometimes does not match the branch, and requests filed in the app that the back office knows nothing about. Dara's customer app and portal run directly on the same modules that branch staff work with. Account opening, funds transfers, financing requests and case tracking all run through the same core and the same Process Engine.

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Key capabilities

  1. 01Account opening and digital identity verification
  2. 02Cards overview and account turnover by date range, with Excel export
  3. 03Funds transfers with a one-time password and a request idempotency key
  4. 04Financing requests and case tracking from within the app
  5. 05Real-time notifications on five channels from a single outbound point
01

One core for customers and staff

The statement a customer sees in the app is built from the same vouchers the accountant sees in reports. If branch staff place a hold, the customer's available balance in the app drops immediately, with no waiting for a nightly sync.

  • Statements from the same vouchers
  • Up-to-date available balance
  • No nightly sync
02

From request to follow-up

A financing request made in the app opens the same case that would be opened at the branch, and it moves through the same work queues. Customers can see which stage their case has reached, and if a document is missing, a notification lets them know.

  • Cases shared with the back office
  • Case stage visible to the customer
  • Notifications about missing documents

Platform modules behind this solution

Qard al-Hasan Deposit

Finance & Payments

The deposit account cycle from opening to deposits, withdrawals, transfers, closing and reactivation. Fees, transaction reversal and account dormancy are also handled in this service.

Wallet

Finance & Payments

The wallet balance is not a stored number. It is read from the Financial Core. Top-up, payment and transfer are each posted as a balanced voucher in the Financial Core.

Financing

Credit

The credit cycle from application to final settlement, based on Islamic financial contracts. Every transaction goes to the Financial Core as a balanced voucher, and financing data stays in its own database.

Notifications (Pulse)

Customer Engagement

SMS, email, push and an in-app inbox from one point. Each service submits a send request, and Pulse selects the right provider and template according to the company.

Identity

Identity & Access

Centralized authentication and token issuance based on OAuth and OpenID Connect. Roles and access are deliberately not here; they remain in user and company management.

More solutions

01

Core Banking & Qard al-Hasan Fund

A multi-level chart of accounts, three-stage vouchers, fiscal periods and treasury in a single Financial Core. Deposits, financing, cards and wallets all read their balances from it.

  • Chart of accounts with up to six detail levels and conflict-free code allocation
  • Vouchers in three stages: draft, provisional and final
  • Consecutive, non-resettable voucher sequence numbers for each fiscal period
Solution details
02

Deposit Management

Each deposit category is defined by about thirty policy switches, from withdrawal permission and partial holds to daily limits. The balance lives in the Financial Core, and the account simply points to it.

  • About thirty policy switches for each deposit category
  • Account numbers generated from a pattern and a check digit
  • Joint ownership with ownership percentages, withdrawal rules and signatory groups
Solution details
03

Scoring & Eligibility Models

Daily deposit balances are converted into scores every night, and an eligibility policy turns each score into a financing limit. Eleven scoring methods and four eligibility models are available.

  • Eleven scoring methods, from average daily balance to progressive tiers
  • Four eligibility models with rounding rules and minimum and maximum amounts
  • Each method's parameters held in a versioned policy, outside the code
Solution details
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